2/12/2023 0 Comments Amc security square 8 woodlawn md![]() We sat in cinema 1 for between five to ten minutes. Roughly about one hour into the film, the movie screen went blank. screening of Harriet tonight-October 31, 2019. I went with three friends to see the 7:00 p.m. I truly hope you get the recognition you deserve and keep up the great work! I talked to the manager just to say how wonderful that employee really is. I’ve just never seen such good customer service in years. He expressed such empathy and assisted me in the theatre to get the chair working. I found that one of the two chairs we selected was not reclining and before the movie began I went back to speak to him about it. In addition to doing so, when we arrived with our digital tickets he ensured we were not waiting and quickly checked us in. I noticed as I was first walking in that he offered to take a family picture for a customer outside where it is very cold. There is an individual by the name of Kyle who was not only genuine, but extremely respectful and kind. What came to my surprise the most is how excellent of customer service I received. This location is way better after the upgrades they did to the food, service, and seating. ![]() I came to this location on Friday to watch the Star Wars movie.
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